The system, which technicians enjoy
For you, as a technician, fieldMonitor offers much comfort. It is for example enough, sending an e-Mail to the system. Online access and login is not necessary anymore. The integrated document management recognizes your e-Mails and attaches them automatically to tickets, the customer and the plant. Only the ticket number has to be mentioned in the e-Mail, not more.

You may totally concentrate on the service – administration is done by fieldMonitor. Your input is more efficient, as you are able to get direct information on the problem.

The intuitionally arranged software is easy to handle. Detailed, graphically designed information on string currents, inverter performance, feed-in voltage etc. help to locate problematic areas quickly. Numerous standardized text modules in fieldMonitor enable the communication with maintenance specialists – language borders are no barriers anymore. Would you like to ask a specialist from abroad in regards to a particular problem? A simple act with fieldMonitor: each user chooses his language. fieldMonitor is responsible for the communication.

For some maintenance work, service technicians need information from the past. You are able to collect all information easily via an integrated document management.

All technicians are able to see planned service calls in situ and may adjust them. Of course a mobile access via MDA is also possible. This option is especially used during attendance times in the field.

The ticket system takes care of the timely flowing of all necessary information. Numerous control and reminder functions facilitate your work as a technician, so that you are able to concentrate on your main charging.

fieldMonitor – less trouble, more service!